SIGNS VW
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Case Study

How Signs VW
Never Misses
a Lead Again.

A vehicle wrap & graphics shop in Orlando deployed Deep Blue's AI Voice Agent and automation stack — and completely eliminated missed calls, slow follow-ups, and manual lead management.

AI Voice Agent
Workflow Automation
Google Ads
SMS Follow-up
100%
Calls answered — zero to voicemail
< 5s
Callback time after web form submission
24/7
Coverage — nights, weekends, holidays
97.8%
Google Ads optimization score
Client
Signs VW
Industry
Vehicle Wraps & Graphics
Location
Orlando, FL
Services Deployed
AI Voice Agent · Automation · Google Ads · SMS
The Challenge

Every Missed Call Was
a Lost Sale.

Signs VW is a busy shop. Vehicles in, vehicles out, phone ringing, installs running. Like most service businesses, they were losing leads to the phone — not because their work wasn't great, but because no one could always be at the phone.

01
📵

Missed Calls Going to Voicemail

During installs, after hours, and on weekends — calls were going to voicemail. Most callers never left a message. They just called the next shop.

02

Slow Follow-Up on Web Leads

Customers filling out the contact form on signsvw.com were waiting hours — sometimes days — for a callback. By then, the lead was cold or gone to a competitor.

03
🔁

Manual, Repetitive Admin Work

Every lead required manual follow-up emails, CRM updates, and appointment coordination. Hours of admin time every week that added zero revenue.

The Solution

A Full AI Stack Built
Around Their Business.

We didn't bolt on a generic chatbot. We mapped their entire lead flow and built a system that handles every touchpoint — from the first call to the booked appointment — automatically.

01 / 03
📞

AVA — AI Voice Agent

Retell AI Twilio SIP Trunk

We deployed AVA — our AI Voice Agent — on Signs VW's existing phone number (+1 813-519-4880). AVA answers every single inbound call instantly, introduces herself as a Signs VW representative, and handles the full lead qualification conversation in natural language.

For outbound, AVA calls back web form leads automatically within seconds of submission — greeting them by name: "Hi [Name]! This is Ava calling from Signs VW..." — before the lead has even moved on to the next tab.

Answers every call on the first ring — 24 hours a day, 7 days a week
Qualifies leads: service needed, vehicle type, timeline, and budget
Outbound callback triggered automatically when web form is submitted
Greets web leads by name using data from the form submission
Transfers to live staff only when lead is qualified and ready
02 / 03
⚙️

n8n Workflow Automation

n8n Brevo Webhooks WordPress

We connected their WordPress contact form (Forminator) to a custom n8n workflow that runs the moment a lead submits. The workflow handles email notification, lead tracking, and triggers the AVA outbound callback — all within milliseconds.

Every lead gets a unique key that AVA uses to greet them personally on the callback. No manual intervention. No copy-paste. No missed steps.

Web form submission triggers instant email to sales@signvw.com
Lead data stored and passed to AVA via SIP headers for personalized greeting
Pending callback queue managed automatically — no duplicate calls
Full call transcript logged after every interaction
03 / 03
📈

Google Ads + A2P SMS

Google Ads Twilio A2P 10DLC

We manage Signs VW's Google Ads campaigns with AI-powered optimization — maintaining a 97.8% optimization score at $48/day budget. Every dollar is tracked, every keyword is monitored, and the system continuously improves targeting toward their highest-converting searches.

We also set up an A2P 10DLC SMS campaign via Twilio to add automated text message follow-up to the lead flow — ensuring every prospect gets touched across multiple channels without any manual effort.

97.8% Google Ads optimization score maintained continuously
$48/day budget deployed efficiently across high-intent keywords
A2P 10DLC campaign registered — automated SMS follow-up sequence
Multi-channel coverage: phone + web form + SMS + Google Ads
The Results

Real Numbers.
Real Business Impact.

From a shop that was losing leads to voicemail and slow follow-ups — to a fully automated pipeline that captures and contacts every single prospect, every single time.

100%
Inbound call answer rate — not a single call goes to voicemail
< 5s
Time from web form submission to AVA's outbound callback
97.8%
Google Ads optimization score — top 2% of all accounts
24/7
Lead coverage — nights, weekends, holidays, and during every install
Tech Stack

Built on Enterprise-Grade Tools

Every component of this system is production-tested, monitored, and built for reliability. Nothing off-the-shelf — everything configured specifically for Signs VW's workflow.

Retell AI
Twilio
n8n
Brevo
Google Ads
WordPress
Forminator
Custom SIP
A2P 10DLC SMS
DigitalOcean
"

Before this, I'd come back from an install and see three missed calls. Now AVA handles everything. Customers are surprised when she calls them back before they've even closed the browser tab.

MD
Marco Diaz
Owner — Signs VW, Orlando FL
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