They don’t complain about the wait. They drive to the urgent care down the street.
Sonar turns the security cameras you already own into operational numbers — no new hardware, no access to clinical systems, and no one on your team ever watching video again.
The scene is an illustration — the detections are real. Every box, count and zone on this image was placed by our actual detection system, exactly as it runs on a location's own cameras. Nothing was drawn by hand.
Your system counts who registered. Nobody counts who turned around at the door.
Sonar measures the highlighted part — arrival time, wait before registration, and the exact minute someone walked away — using the lobby camera you already have.
Every walk-in, every state, every minute — including the ones who never made it to the desk.
Arrivals by hour — including transport-van drop-offs, and how long riders sit before check-in.
How long from the door to the front desk, per patient.
Not an average of guesses — each patient's wait, measured on video.
Walk-ins whose wait crossed the line — the ones who leave without being seen, and the ones who stay and write the review.
Occupancy peaks and dead hours per location — so corporate sees which lobby runs like the brand promises.
One weekly report per location. Zero hours of video.
We count people. We never identify anyone.
One week. One location. Your real numbers.
If the report doesn't tell you anything you didn't already know — you don't pay.